How to SetUp Remote Assistance to get Help

Introduction:-
Remote Assistance is an inbuilt software that can be used to get help from a remote administrator or friend regarding computer software problem and even you can help your friend regarding any problem using it. this feature/software is included into windows xp and later version of microsoft windows and is primarily used by a novice(user) for consulting regarding any problem with computer to expert

Steps:-
1) Start remote assistance bye going through the link

Start > All Program > Remote Assistance.

2) Now click "invite someone to help you" link As shown in the picture.





3) by doing this you will get a screen having three option/ways to do remote assistance.

1. using windows messenger(easiest).
2. using email.
3. save invitation as file(similar to 2nd method)

window showing these option is shown below

click one of these.

4)

1. Using windows messenger

• Sign in windows messenger using hotmail, passport email id if you do not have one create one from here.
• Now goto options
  

actions > ask for remote assistance.

• Now select one of your friend for remote assistance(make the Expert your friend for remote assistance if he/she is not in your friend list).
  
• Set time limit and password and give this password to the expert.
• expert is now prompt for password on entering a conformation message is displayed on the user computer.
  
• You are now connected.

2. Save invitation as file And Using email
   

• Set time limit and password for security.
• Save it to the desktop.
• Send this file to the expert through email or using any email client having send file functionality like gtalk, yahoo messenger or using any portable media like pendrive.
• Open this file on the experts computer and type the password that user has set.
• Now user will be promted that the expert is trying to connect to your computer, so press ok
• You are now connected.

Note:- because today most of the person do not have static ip so you will not be able to do remote assistance directly. for that you can use hamachi, more information on hamachi is available here
more information on remote assistance click here